Frequently Asked Questions
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Student Support
Consult the Salesforce for Faculty Guide for step-by-step instructions.
Critical issues, including broken links or significant course errors, should be submitted through the webform. For urgent issues, please also notify your department chair via email.
All submissions will be routed to the appropriate department chair or full-time faculty member for review.
Please note: At this time, we can only address broken links, significant errors,…
Excelsior University has two Academic Integrity Support Specialists available to assist faculty. If you are unsure whether a student’s work constitutes a violation, contact CLAS@excelsior.edu or CNHS@excelsior.edu for guidance.
Important Reminders- Do not rely solely on Turnitin AI scores. Consider other indicators, such as changes in writing style, fabricated sources, or document metadata. If no…
Students are expected to submit all coursework by the deadlines listed in the course. The late-work policy applies to assignments, quizzes, exams, and discussion posts. It promotes consistency and academic rigor while allowing instructors to respond to extenuating circumstances.
Students who need an extension because of an extenuating circumstance should contact their instructor before the…
Contact your department chair or associate dean.
Notify your department chair and raise a flag in Salesforce.
The midpoint feedback window opens at the beginning of Week 4 and closes at the end of Week 6. You will
receive an email when the window opens.
Visit the Excelsior University policies webpage: https://www.excelsior.edu/policies/.
Contact your department chair or associate dean.